Frequently Asked Questions (FAQs)

1. What is The Can Collective?

The Can Collective is a professional trash valet service that takes the hassle out of trash day. We roll your cans to the curb and back, ensuring reliable pickups while keeping your property and curb clean.

2. How does the service work?

On your scheduled trash days, our team arrives at your property, rolls your cans to the curb, and returns them once collection is complete. We also offer one-time pickup options for extra flexibility.

3. Who can use your services?

We serve homeowners, HOAs, property managers, apartment complexes, and vacation rentals. Whether you manage one home or multiple communities, we scale with your needs.

4. What makes The Can Collective different?

  • Consistency: We never miss a scheduled pickup.

  • Peace of mind: No more worrying about who’s taking the trash out.

  • Cleanliness: We keep both your cans and curb neat and presentable.

5. Do I need to be home during service?

No — our team manages your trash day for you. If your property has a gate or garage code, you can securely provide it through our website so we always have access.

6. How do I sign up?

You can schedule service directly through our website. Choose between recurring service or one-time pickups, and we’ll handle the rest.

7. Do you clean trash cans?

Yes! In addition to valet service, we offer trash can cleaning to keep your bins sanitary and odor-free.

8. What if I live in an HOA community?

We specialize in HOA compliance. Our service helps reduce complaints, prevent fines, and keep your community looking its best.

9. How much does it cost?

Pricing depends on service type (recurring vs. one-time) and property size. Visit our pricing page or contact us for a customized quote.

10. What areas do you serve?

We currently serve Atlanta, and the surrounding cities. If you’re unsure whether we cover your neighborhood, contact us and we’ll confirm.

11. What happens on holidays or in bad weather?

If collection schedules change due to holidays or weather, we’ll adjust service accordingly and notify you in advance.

12. How do I contact customer support?

You can reach us by email at Service@Thecancollective.com , phone at 770-310-9344, or through the contact form on our website.