Privacy Policy

Effective Date: August 24, 2025

At The Can Collective (“Company,” “we,” “our,” or “us”), your privacy matters. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard it. This Privacy Policy explains our practices when you visit our website, schedule services, or interact with our team.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email address, phone number, service address, and payment details when you schedule or purchase services.

  • Access Information: Gate codes, garage codes, or HOA rules you provide so we can complete services.

  • Website Usage Data: Information like IP address, browser type, and pages visited to help us improve our site.

2. How We Use Your Information

We use collected information to:

  • Deliver and manage trash valet services.

  • Communicate with you about service updates, reminders, or changes.

  • Process payments and manage accounts.

  • Ensure compliance with HOA and property access requirements.

  • Improve our website, customer support, and overall service quality.

3. How We Share Information

We do not sell or rent your information. We may share it only with:

  • Trusted service providers (e.g., payment processors) to help us deliver services.

  • Property managers or HOAs when coordination is needed for compliance.

  • Authorities or legal entities if required by law or to protect our rights and safety.

4. Data Security

We use reasonable safeguards to protect your personal data. While we take precautions, no system is 100% secure, and we cannot guarantee complete protection of your information.

5. Your Rights & Choices

  • You may request access, updates, or deletion of your personal data by contacting us.

  • You can opt out of marketing emails by using the unsubscribe link in our messages.

  • Depending on your location, you may have additional rights under applicable privacy laws (e.g., CCPA, GDPR).

6. Cookies & Tracking

Our website may use cookies to remember preferences, improve your browsing experience, and analyze traffic. You can disable cookies in your browser, though some features may not work properly.

7. Third-Party Links

Our site may link to third-party websites. We are not responsible for their privacy practices or content.

8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect their information.

9. Updates to This Policy

We may revise this Privacy Policy from time to time. Any changes will be posted here with a new “Effective Date.”

10. Contact Us

For questions about this Privacy Policy, please contact us:

The Can Collective
4365 Riverstone Shoals
Service@TheCanCollective.com
770-310-9344